Real stories of hope and healing.


Alyssa and Justin's Family


Alyssa, Justin, and their two young children lived on the edge, squeaking by each month on two minimum wage jobs and food stamps.


When Alyssa lost her job, they couldn't pay the rent on their 3-bedroom apartment. Moving in with friends was a temporary option but it lasted only a few weeks before conflict broke out and the family was asked to leave. Finally, in desperation, the family called the police department, and thankfully, the attending officer knew about New Hope's On-Call Emergency Line for late-night crisis support. For this family, New Hope was, literally, the last stop "before Kirkwood."

The next day the family underwent an assessment by the New Hope caseworker and were placed temporarily in a local hotel until space opened up at New Hope. Five months into their New Hope stay, the family received their rental application approval, and Alyssa, Justin, and their two children moved into their new apartment fourteen days later.

During this entire housing recovery process, Alyssa and Justin received support in decision making and other needed life skills. Reinvigorated and motivated, Alyssa started a new job and enrolled in classes at Ivy Tech Community College. The children received tutoring support from New Hope and both children's school attendance and grades improved.

Strengthened by follow up services, the family continues to progress, maintaining their financial and housing stability, and working toward greater independence. The children have continued to be a part of New Hope's children's program.​


The Phillips Family


"We were devastated when we had to move to New Hope; I didn't want any part of it. But we have a healthier family now.  It changed our lives in ways that are difficult to express."

The Phillips family was referred to New Hope by DCS who intervened when it was discovered that the family was living in a motel by the week, and their young daughter had stopped attending school.  After living with family and friends for a time, they ended up in the motel. "I've learned a lot," Patti says.  "We know the rights and wrongs when it comes to housing and bills and things like that.  We are a healthier family together now.  New Hope brought us together and made our family stronger."


The Preston Family

The Preston family was able to develop healthy routines while at New Hope and shut down addictions that put their lives–and the lives of their four children–into a tail-spin.

Both mom and dad were struggling with sobriety when they arrived at New Hope. Most other shelters would have thrown the family out, but case managers were able to connect them to needed mental health services where they still maintain healthy connections today.  They learned a budget framework that takes them through the lull created by dad's seasonal work, and they learned how to be smart with their money so it goes where it's supposed to instead of feeding addictions.

The Prestons maintain their market-rate housing and a healthy balance of life and work, and they remain connected to New Hope through the after-care program.